London – Online – resolved
posted on May 22, 2012 11:37 am UTC
At approximately 11:05 UTC we started seeing intermittent packetloss across select carriers at our London facility. We’re working with various providers to determine the cause of this loss but have temporarily re-routed the site. As a result, OpenDNS users that are normally routed to our London site will be re-routed to the closest alternate site. In most cases, this will be Amsterdam or Frankfurt.
Update: The site was turned back up May 22nd at approximately 19:09 UTC for most carriers. Some users will still be routed to alternate sites while one of our providers repairs a fiber optic line on their network.