OpenDNS System http://system.opendns.com OpenDNS system status updates Sat, 10 Dec 2011 17:20:56 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 Washington DC Maintenance http://system.opendns.com/2011/12/10/345/ http://system.opendns.com/2011/12/10/345/#comments Sat, 10 Dec 2011 00:01:29 +0000 George Patterson http://system.opendns.com/?p=345 We’ll be performing extensive maintenance at our Washington DC site over the course of the weekend. The maintenance will start at 17:01 UTC Saturday December 10th and continue throughout the weekend until 12:01 UTC  Monday December 12th.

We will be re-routing the site and all services periodically. All users will automatically be re-routed to alternate facilities and no services will be impacted by this maintenance.

We will continue to post status updates here while the maintenance is taking place.

]]> http://system.opendns.com/2011/12/10/345/feed/ 0 Packet loss in London http://system.opendns.com/2011/11/07/329/ http://system.opendns.com/2011/11/07/329/#comments Mon, 07 Nov 2011 15:13:53 +0000 brian http://system.opendns.com/?p=329 We are currently investigating a carrier incident in London. It appears this was caused by a Level3 outage and we have re-routed our traffic around them at this time.

]]> http://system.opendns.com/2011/11/07/329/feed/ 0 Miami Maintenance http://system.opendns.com/2011/10/11/305/ http://system.opendns.com/2011/10/11/305/#comments Tue, 11 Oct 2011 02:37:14 +0000 mackn http://system.opendns.com/?p=305 From approximately 22:00 to 23:30 UTC on 10/11/2011 we will be performing routine maintenance on our routing equipment at our Miami facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal.  Users who are normally routed to our Miami facility will automatically be re-routed to the closest alternate facility.

UPDATE: This has been completed

]]> http://system.opendns.com/2011/10/11/305/feed/ 0 Dallas Maintenance http://system.opendns.com/2011/10/06/295/ http://system.opendns.com/2011/10/06/295/#comments Thu, 06 Oct 2011 19:35:39 +0000 bhong http://system.opendns.com/?p=295 From approximately 22:00 to 23:30 UTC on 10/06/11 we will be performing routine maintenance on our routing equipment at our Dallas facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal.  Users who are normally routed to our Dallas facility will automatically be re-routed to the closest alternate facility.

UPDATE: Maintenance is complete

]]> http://system.opendns.com/2011/10/06/295/feed/ 0 OpenDNS Website and internal routing issues http://system.opendns.com/2011/10/05/289/ http://system.opendns.com/2011/10/05/289/#comments Wed, 05 Oct 2011 10:32:46 +0000 David Ulevitch http://system.opendns.com/?p=289 Our primary carrier on the west coast (NTT) is suffering a major degradation of service that is causing packet loss between our San Jose, Palo Alto and other west coast facilities. This is also causing the website to have intermittent slowness and database connection timeout issues. We have shutdown all circuits on the west coast with NTT and all appears to be stabilizing.

]]> http://system.opendns.com/2011/10/05/289/feed/ 0 Washington DC Maintenance http://system.opendns.com/2011/09/29/275/ http://system.opendns.com/2011/09/29/275/#comments Thu, 29 Sep 2011 23:10:39 +0000 George Patterson http://system.opendns.com/?p=275 From approximately 00:00 to 04:00 UTC on 9/30/11 we will be performing routine maintenance on our routing equipment at our Washington DC facility. During this time frame all services will be re-routed to alternate facilities. No service impact is expected by this maintenance and all services will continue to operate as normal.  Users who are normally routed to our Washington DC facility will automatically be re-routed to the closest alternate facility.

 

UPDATE: 03:44 UTC – Our maintenance has been completed and Washington DC is back online serving traffic as normal. No services were impacted by this maintenance.

]]> http://system.opendns.com/2011/09/29/275/feed/ 0 Database Errors http://system.opendns.com/2011/09/16/251/ http://system.opendns.com/2011/09/16/251/#comments Fri, 16 Sep 2011 09:13:57 +0000 brian http://system.opendns.com/?p=251 At approximately 08:22 AM UTC we had a database error occur which resulted in users not being able to login to their accounts and multiple websites being flagged as phishing sites, even though they weren’t. We have since corrected the database error and are looking into the cause at this time.

]]> http://system.opendns.com/2011/09/16/251/feed/ 0 Washington DC Maintenance http://system.opendns.com/2011/09/13/231/ http://system.opendns.com/2011/09/13/231/#comments Tue, 13 Sep 2011 22:51:34 +0000 bhong http://system.opendns.com/?p=231 We are planning on performing system maintenance at 2300 UTC (7pm Eastern) on Wednesday September 14th.  All traffic to Washington DC will be re-routed to an alternate facility during this maintenance.

UPDATE 2300 UTC 9-14-2011: This planned maintenance is commencing now

UPDATE 0228 UTC 9-15-2011: Maintenance is complete all services are restored in Washington DC

]]> http://system.opendns.com/2011/09/13/231/feed/ 0 Phishing false positives http://system.opendns.com/2011/09/09/215/ http://system.opendns.com/2011/09/09/215/#comments Fri, 09 Sep 2011 07:42:19 +0000 bhong http://system.opendns.com/?p=215 At approximately 10:45pm Pacific 9/8/11. Many of our users experienced false phishing alerts when browsing certain sites. A database glitch caused the whitelist to be ignored for a short period. We are very sorry this happened and are in the process of ensuring this never occurs again. We’ll provide more details in the near future.

]]> http://system.opendns.com/2011/09/09/215/feed/ 0 LON Re-routed http://system.opendns.com/2011/08/17/185/ http://system.opendns.com/2011/08/17/185/#comments Wed, 17 Aug 2011 18:57:46 +0000 mackn http://system.opendns.com/?p=185 Router maintenance in LON.  All traffic for this site will be re-routed to an alternate site.

UPDATE: This has been completed.  Traffic has been restored.

]]> http://system.opendns.com/2011/08/17/185/feed/ 0